Privacy Policy

 

Classic XI respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Business Information

Business Name: Classic XI
Address: 61 Lime Street, Grangemouth, FK3 8LZ, United Kingdom
Email: support@classicxi.shop
Phone: +44 7965 993207
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)

2. Information We Collect

We collect personal information that is necessary to process your order and provide customer service. The information we may collect includes:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through PayPal)

  • Order details and purchase history

We do not store or have access to your full PayPal account or credit card information.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your purchase or return

  • To provide customer support and respond to inquiries

  • To improve our services and website performance

  • To comply with legal and tax obligations

Your information is used only for legitimate business purposes and is never sold or shared for marketing purposes without your consent.

4. Data Sharing

We share limited information only with trusted service providers when necessary to complete your order. This includes:

  • Shipping carriers such as Royal Mail

  • Payment processors such as PayPal

These partners are required to keep your information secure and use it only for order fulfillment.

Classic XI does not sell, trade, or rent personal information to third parties.

5. Data Storage and Security

We take data protection seriously. All personal information is stored securely and protected from unauthorized access, alteration, or disclosure.
Access to customer data is restricted to authorized personnel only.

Classic XI follows UK General Data Protection Regulation (UK GDPR) standards for handling personal data.

6. Data Retention

We keep personal data only for as long as necessary to fulfill the purpose for which it was collected, including legal, tax, and accounting requirements.
When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate or incomplete information

  • Request deletion of your personal data where applicable

  • Object to certain types of data processing

  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us by email at support@classicxi.shop.

8. Cookies

Our website may use basic cookies to improve user experience, such as keeping items in your shopping cart or remembering your preferences.
Cookies do not store personal information and can be disabled in your browser settings at any time.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology, or business operations.
The most recent version will always include the latest revision date at the top of this document.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your information, you can contact us at:

Email: support@classicxi.shop
Phone: +44 7965 993207
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)